How it works
Every stage of a case, managed in one place.
From the first call to the final invoice — Funeral Office guides your team through every step so nothing falls through the cracks.
Create a case from first call to post-funeral — in minutes.
Auto-generate your CMA Standardised Price List with exact required wording.
Track every statutory form — cremation chain, green form, coroner orders.
Send estimates and invoices directly to the family with online payment.
Built around how funeral directors actually work.
Every module maps directly to the stages of a UK funeral case — from first call to ashes returned.
Case ManagementOne entry. Every document.
From first call to ashes returned — every detail entered once, automatically referenced across estimates, invoices, statutory forms, and the family portal. No re-typing.
- Status pipeline: First Call to Closed
- Deceased, next of kin & contact records
- Arrangement details and special requests
- Auto-generated task checklists
- Chain-of-custody care tracking with QR care tags
CMA ComplianceYour legal obligations, handled.
Generate your CMA Standardised Price List in the exact format required by the 2021 Order — ready to publish in one click.
- CMA SPL generator with exact required wording
- CMA-compliant /prices page export
- Live compliance checker dashboard
- Statutory forms checklist (cremation & burial)
Family PortalDigital arrangements, at their pace.
Send families a secure link to review their arrangement, eSign documents, and pay online — from any device, at any time. Stripe-powered. No account needed.
- Online invoice payment via Stripe
- eSignature for arrangement confirmation
- Arrangement summary and what happens next
- Partial payments and deposit tracking
Simple per-branch pricing.
Billed per branch, per month — unlimited users and unlimited cases on every plan. Start with a 14-day free trial, cancel any time.
Pro
£79 / branch / month
Everything a funeral home bills for — unlimited cases, invoicing, statutory paperwork and the family portal.
- Everything in Free
- Unlimited cases
- Statutory documents and compliance checklist
- Estimates, invoicing and payment tracking
- CMA Standardised Price List generator
- Family portal — arrangement, estimate, progress and messages
- E-signatures on arrangement and consent forms
- Mail-merge letters on your own templates
- Donations recording and reporting
- Microsoft 365 / Gmail — send from your own mailbox + calendar sync
Max
£149 / branch / month
Everything families see — your public website, the stationery studio, notices and pre-paid plans.
- Everything in Pro
- Funeral notices with online condolences
- Full stationery studio — orders of service, cards, nameplates and more
- Remembrance and anniversary follow-ups
- Pre-paid funeral plans
- Public website and online catalogue
- Priority support and onboarding